FAQ
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What makes Duck Pond hats unique?
Our hats are designed with a blend of vintage aesthetics and modern comfort. We focus on creating premium hats that look professional and feel comfortable all day, both indoors and outdoors.
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What materials are used in Duck Pond hats?
We use high-quality materials to ensure durability and comfort. Our hats are crafted with attention to detail, featuring breathable fabrics and sturdy construction to withstand various outdoor conditions. Refer to each product description for a breakdown of materials.
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What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your hat, you can return it within 30 days of purchase for a full refund or exchange. Please email us at info@duckpondhats.com to start a return process.
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What are your shipping options?
We use USPS Ground Advantage and only ship within the USA. Shipping is calculated based on zip code and comes in an 8x8x8 inch box.
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How can I contact Duck Pond for customer support?
You can reach us through our Contact Us page on the website, or email us directly at info@duckpondhats.com Our customer support team is here to help with any questions or concerns you may have.
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Do you offer international shipping?
Currently, we only offer shipping within the United States. We hope to expand our shipping options to international destinations in the near future. Please stay tuned for updates on our website and social media channels.